Gustavo Batista

Director, Student Success

Gustavo is student success leader with over 10 years’ experience in higher education. He holds a double bachelor’s degree in business and political science and brings a unique approach to student retention that combines data-driven insights with real human connection.

His career began in finance, but a passion for coaching and mentorship led him to student services, where he led a large team of resident assistants and oversaw the first-year program at a private US college. He later held senior roles with global education providers, including as Senior Manager, Student Support at Wiley University Services where he helped launch our flagship partners in Australia.

At Risepoint, Gustavo leads a high-performing team of Student Success Advisors who bring lived experience and practical insight to their work. Together, they support students through proactive, personalised engagement – helping them navigate challenges and stay on track to graduate.

Outside of work, Gustavo enjoys spending time with his family, playing sports, and staying active.

What traits do you admire in a leader?

I admire leaders who bring a real sense of collaboration and collective responsibility within a team. Leaders who are willing to roll up their sleeves, lead by example, and do what is necessary to achieve results whilst maintaining a strong positive team culture.

What are your core values?

Integrity, authenticity and empathy.

What is your Risepoint moment?

My Risepoint moment was earning my bachelor’s degree. As the first in my family to graduate from university, it brought a deep sense of gratitude, achievement, and optimism – proof that by showing up consistently and staying true to myself, I could accomplish hard things.

Gustavo Batista

What traits do you admire in a leader?

What are your core values?

What is your Risepoint moment?

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